Quick Start Guide
Print your first document
- Open Print and make sure your iPhone and printer are on the same Wi-Fi network
- From Home, tap Start Printing and select an AirPrint or IPP printer
- Choose Photos, Documents, or Web Page to select what you want to print
- Preview if needed, then tap Print to use the system print dialog
- Adjust copies, paper size, and other options in the print dialog
Frequently Asked Questions
How do I connect a printer?
Ensure your iPhone and printer are on the same Wi-Fi network. Go to Home, tap Start Printing, and
select a printer from the list. Print supports AirPrint and IPP printers discovered via Bonjour on
your local network.
My printer is not showing up
Try restarting your printer, confirming both devices are on the same Wi-Fi network, and ensuring
AirPrint is enabled on your printer. For IPP printers, verify Bonjour discovery is supported. Also
check that Print has Local Network permission in iPhone Settings.
How do I print from other apps?
Use the Share extension: in any app, tap Share, select Print, and the file will open in Print for
preview and printing.
How do I import files from Google Drive or Dropbox?
Go to the Documents tab, tap the cloud import option, and connect your Google Drive or Dropbox
account. Browse and select files to import for printing.
What is Print Pro?
Print Pro unlocks premium features such as unlimited prints, advanced scanning, OCR export, cloud
import, and more. Print Pro is available as a weekly or yearly subscription through the App Store.
How do I restore my Print Pro purchase?
Open Settings and tap Restore Purchase, or tap Restore Purchases on the Print Pro
paywall screen. Make sure you are signed in with the same Apple ID used for the original purchase.
How do I cancel my subscription?
Subscriptions are managed by Apple:
- Open iPhone Settings
- Tap your Apple ID at the top
- Tap Subscriptions
- Select Print
- Tap Cancel Subscription
Cancellation takes effect at the end of the current billing period.
How do I request a refund?
Refunds for App Store purchases are handled by Apple. Visit
reportaproblem.apple.com
and sign in with your Apple ID to submit a refund request.
Is my data stored on your servers?
Print stores documents, scans, and print history locally on your device. We do not upload your files
to our servers. Cloud import only accesses files you select from your connected Google Drive or
Dropbox account. See our
Privacy Policy for details.
Troubleshooting
Print job fails or printer is offline
- Confirm the printer is powered on and connected to Wi-Fi
- Restart the printer and try again
- Remove and re-add the printer in Print
- Check for paper jams or low ink/toner on the printer
Cloud import not working
- Disconnect and reconnect your cloud account in Documents
- Ensure you have an active internet connection
- Verify the Google Drive or Dropbox app permissions if prompted
System Requirements
- Platform: iPhone and iPad
- Network: Wi-Fi required for printer discovery and cloud import
- Permissions: Camera, Photos, and Local Network as needed for features you use